Reducing Zero-Gallon Deliveries and Improving Efficiency with One-Tank Pulse
Location: Stanville, Kentucky
Customer Base: -8,300 residential and commercial customers
Services: Propane delivery, system installations, appliance sale.
The Challenge
Before implementing One-Tank Pulse, Jackson Propane was making frequent unnecessary deliveries to both residential “keep full” customers and commercial accounts. Their back-office system data often didn’t reflect real-time usage, and in some cases, customer consumption patterns had shifted without notice. This led to wasted time, inefficient routes, and avoidable operating costs.
After reviewing a One-Tank demo and researching the satellite monitoring technology, Rodney and his team were impressed by the simplicity, flexibility, and visibility it offered.
Why Jackson Propane Chose One-Tank
Reliable satellite in remote SE Kentucky
Built-in GPS tracks tank displacement
Scalable for residential & commercial use
Hands-on support & fast onboarding
The Results
Fewer Unnecessary Deliveries
With real-time tank percentages, Jackson Propane can now prioritize customers who actually need fuel—eliminating zero-gallon stops.
Better Driver Routing
Access to live tank data allows for smarter routing decisions and more efficient use of their delivery fleet.
Reliable Support
"The One-Tank team-especially Danny Leverette-has always answered our questions quickly. They've been very good to work with and helped us learn the system inside and out.
“We often made unnecessary runs because of bad data or changed customer usage. It was costing us time and fuel.”
Rodney Williams, Manager, Jackson Propane, Stanville, KY